We set and follow high professional and ethical standards in the field of moderation. We use our professional skills to create safe environment and equal opportunities for all participants of the process.
OUR VALUES
Professionalism and Ethics
We use processes, methods and tools that meet the group's interests and goals. We avoid using processes, methods or tools with which we are insufficiently skilled, or which are poorly matched to the needs of the group.
Responsibility
We continuously learn and grow. We always seek opportunities to improve our knowledge and master our skills in moderation through our practical experience, learning and exchange of the best practices with the professional community.
CONTINUOUS DEVELOPMENT
Confidentiality is a key element to create trust and safe atmosphere. We observe confidentiality of all information that we receive in the process of moderation. We do not share information of the group’s discussion content, or the individual opinions or behavior of members of the group without their consent.
Confidentiality
In our profession we are guided by the principle “one step ahead”: a moderator creates an environment of safety and trust, guides the participants though the process of the meeting, motivates and encourages them to achieve their goals.
Leadership